Do Some People Have All the Luck?
“Depend on the rabbit’s foot if you will, but remember it didn’t work for the rabbit.“ – R.E. Shay Do you believe that some people seem to have all the luck or that others are just born lucky? All things being equal, do you ever wonder why success seems to come easier to […]
The Pygmalion Effect and Your Business
“Remember, our conduct is influenced not by our experience but by our expectations” – George Bernard Shaw In mythology, Pygmalion was a sculptor who carved a statue of a beautiful maiden, fell in love with it and brought it to life with a kiss. In literature, George Bernard Shaw’s “Pygmalion”, Henry Higgins, transformed the […]
We All Sell the Same Thing
“Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds all relationships.” – Stephen Covey What do you sell? Maybe you sell a product, shoes, cars and stuff. Maybe you sell insurance or financial services. Maybe you fix computers. It doesn’t matter. […]
13 Quotes to Recharge Your Motivation Engine
I’m a firm believer in positive thinking. At the same time I’m acutely aware that at times it’s difficult to maintain both motivation and a positive attitude 24/7 when we get mired in quicksand (which happens to all of us), or when the days just seem to get out of control. Sometimes breaking from routines […]
Because I Said So Is Never Enough
‘‘The challenge of leadership is to be strong, but not rude; be kind, but not weak; be bold, but not bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant; have humor, but without folly.’’ —Jim Rohn As business owners, there are things we know, and things we […]
Talk Less to Sell More
“Most people think “selling” is the same as “talking”. But the most effective salespeople know that listening is the most important part of their job.” – Roy Bartell Have you noticed that successful people talk less and listen more? I’ve heard experts say that successful salespeople spend at least 60% listening and 40% talking. […]
How to Listen With All Your Senses
“You can listen to what people say, sure. But you will be far more effective if you listen to what people do.” – Seth Godin A friend of mine mentioned that he considered himself a good listener but felt that sometimes he didn’t really ‘catch’ everything someone was saying to him. I […]
Listening: The Best Sales Tool Ever
“We have two ears and one mouth so that we can listen twice as much as we speak.” – Epictetus The average sales person is normally a very good talker, however their listening skills are poor. If you want to be a great sales person then you have to enhance your listening skills. People […]
How to Lead With Enthusiasm, The Selfridge Way
“To Work is Elevating. To Accomplish is Superb” – Harry Gordon Selfridge Harry Selfridge was not only the preeminent entrepreneur and commercial genius of his time, but for all time. His beliefs, enthusiasm and methodologies, considered radical in the early years of the twentieth century are as bright and inspiring today as they were […]
How Harry Selfridge Transformed How People Shop
‘Mr. Selfridge’ is coming back to PBS and I’ve been thinking about how he influenced not only the minds of his day, but how his philosophies, though considered radical in his time, are still valid today, over 100 years later. Harry Selfridge was the pre-eminent and self-made magnate of retail. A larger-than-life personality akin […]