16 Ways to Stop Multi-tasking and Be More Productive
People take pride in their ability to multi-task. In fact, for many of us in the business community, multi-tasking has become a way of life. We run out of time and end up biting off more than we can chew. We do 2,3, even 4 things at a time. All the time. But is it […]
Stuck in a Rut? Try This.
If we accept the belief that we are what we repeatedly do, then what we repeatedly do becomes a habit. Some habits are healthy. They propel us forward and help us live more productive and satisfying lives. On the other hand, some are destructive behaviors that stand in the way of our achieving […]
5 Steps to Make Your Goals Bulletproof
“The best way to predict the future is to invent it.” – Alan Kay As we start the first week of a new year, the great majority of us have at least one goal that we want to accomplish this year. What’s your’s? Can you visualize it? Do you know what it will […]
Need a Word for the New Year? Try Empathy
Traditionally, holiday time is when we wind down, relax and gather the energy to forge ahead into what will hopefully be a good and prosperous new year. While many are excited about the possibilities that lie ahead, other just plain get the ‘willies.’ Do I have the wherewithal to accomplish everything I want […]
‘Tis the Season
“Christmas isn’t a season. It’s a feeling.” Edna Ferber It’s not just Christmas. It’s Chanukah, Kwanzaa, Ramadan and a host of other multicultural holidays too. Tis the season, and all that good stuff. No matter how and what you celebrate, December holidays conjure up memories, and memories conjure up feelings. Attitudes change. Everything becomes […]
8 Ways to Help Employees Put a Shine On Customer Service
“You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied.” – Jerry Fritz Ah, customers! Can’t survive without ‘em, but at this time of year, when making your way through malls and parking lots is reminiscent of a bumper car rally […]
Authenticity: A Valuable Gift
There’s only 24 shopping days left until Christmas. Will you be ready? We may pride ourselves on our time management skills, but at this time of year especially, when demands our time can exceed the number of hours in a day, it’s always a mad dash to the finish line. But you have to […]
Talking Turkey With Uncle Hank
You make a sales call. You say your hellos and then start talking turkey – the business of your meeting. That’s what we call the nuts and bolts of negotiating a deal. If you get it, you’re elated. You’re at the top of your game. If you don’t, you hit yourself over the head. Maybe […]
8 Reasons Why You Need to Express Gratitude
“It’s not what we say about our blessings, but how we use them, is the true measure of our thanksgiving.” – W.T. Purkiser It’s anyone’s guess what the real story was behind that November day in 1621, when Puritans and Indians together, to celebrate what many believe to be the first Thanksgiving in the […]
How to Turn Stress into a Benefit
Small business owners seem to have more than their fair share of stress, and as we take that mad dash into holiday season, it seems to increase with every step we take. That’s life I guess. Take a deep breath. You’ll push through. You always do. Unfortunately knowing that doesn’t decrease the stress […]