We all know that for any business to be viable, it needs to be trusted. Yet earning trust takes time. Just because you take out an advertisement that says ‘Trust Me’ doesn’t mean people will throng to your door. Likewise, you can’t tell people to believe you and expect them to obey. After all, they don’t […]
“If you’re reading this … Congratulations, you’re alive. If that’s not something to smile about, then I don’t know what is.” –Chad Sugg We’ve all had them. The bad day. The bad week. Maybe even the bad month. Typically, our first line of defense is to look for something – or someone to blame. Most often […]
Black, white, yellow, brown, red. Christian, Jew, Muslim, Buddhist, Hindu, Jain, Sikh, Sufi deists, agnostics and everything in between. Men, women, transgenders. Young people, old people. Those with blue eyes, and those with brown or green. Tall people, short people and those of average size. People who speak our language and those who don’t. As […]
It’s been a more than couple of decades now, since the world was introduced to a novel concept: ‘do what you love and the money will follow.’ How liberating! Finally, permission to leave your hum drum job, bad company, rotten manager and follow your bliss. Actually strike out on your own, do something you’ve always […]
You don’t know it all and you’re not ashamed to admit it. That’s good. It provides you with both opportunity, and a decided advantage over those leaders who claim to know it all. They don’t, you know. They just have ego problems. You don’t. You remain humble. You know the way to succeed is to […]
“We can’t solve problems by using the same kind of thinking we used when we created them.” – Albert Einstein We’ve become a society raised on convenience, expediency and expected outcomes. That applies both to our businesses and in our personal lives. While it’s nifty to have information at our fingertips, we’ve forgotten […]
“You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied.” – Jerry Fritz Ah, customers! Can’t survive without ‘em, but at this time of year, when making your way through malls and parking lots is reminiscent of a bumper car rally […]
Small business owners seem to have more than their fair share of stress, and as we take that mad dash into holiday season, it seems to increase with every step we take. That’s life I guess. Take a deep breath. You’ll push through. You always do. Unfortunately knowing that doesn’t decrease the stress […]
Wayne Dyer once said “I’m a realist. I believe in miracles,” and his life was proof, that when you believe in yourself, miraculous things can and do happen. As a child, growing up in Detroit orphanages and foster homes, the odds were not in his favor. But he overcame them, with an intrinsic belief […]
Sometimes the best business tips come from unexpected sources. Like “Alice in Wonderland.” To me, Alice takes the cake. Lewis Carroll wrote it in 1865. Adored by children – and adults – it’s themes are as valid today as they were back then. And, beyond its seemingly nonsensical story, it provides some pretty down to […]