How to Change Your Perspective and Get Unstuck
You know the old saying, ‘Nothing is either good or bad, but thinking makes it so.’ You’ve probably reminded yourself of that many times, especially when you’re stuck or down in the dumps. You’ve probably given others the same advice too. Saying it is one thing, but why is it so hard to do? […]
The Wisdom of Dead Presidents
Washington and Lincoln on Life and Leadership I wonder what Washington and Lincoln would think if they knew their birthdays, established to commemorate their contributions to this country of ours, had exploded into one of the biggest sales days of the year. A business ‘opportunity’? An opportunistic marketer’s dream? While it does detract a bit […]
A Matter of Perspective
“We can’t solve problems by using the same kind of thinking we used when we created them.” – Albert Einstein We’ve become a society raised on convenience, expediency and expected outcomes. That applies both to our businesses and in our personal lives. While it’s nifty to have information at our fingertips, we’ve forgotten how […]
10 Things a Game-Face Teaches Us About Resilience
“It’s easy to have faith in yourself and have discipline when you’re a winner, when you’re number one. What you got to have is faith and discipline when you’re not a winner.” – Vince Lombardi Ever notice how we Americans seem to have a pre-occupation with sports? It’s not about the game. It could […]
7 Ways to Make Words Your Most Powerful Sales Tool
“Action speaks louder than words but not nearly as often.” – Mark Twain You’re a pro when it comes to sales. You know your product, honed your listening skills, and are responsive to the prospect’s needs. You’ve learned how to posture yourself to make a good impression. Yet, for all your efforts, there […]
To Have Courage, You Must Believe
“Courage faces fear and thereby masters it… Courageous men never lose the zest for living even through their life situation is zestless…We must constantly build dikes of courage to hold back the flood of fear.” – Martin Luther King, Jr. It’s a good day to talk about courage. When we talk about heroes, like Martin […]
Commit to the Impossible
“The best way to predict the future is to invent it.” – Alan Kay A few short weeks ago, I encouraged you to think BIG. I believe in that. It’s a healthy thing to do. It encourages growth and opens up the door to opportunity. I hope at least some of you have […]
Process Improvement: 8 Tips to Insure Your Assets Don’t Become Liabilities
‘Oh the things you can find, if you don’t stay behind.’ – Dr. Seuss Just a few days ago we were queued up at the starting line. Perhaps our pulses quickened when we heard the familiar 3,2,1 countdown that took us into the new year. But now we’re here. Yesterday’s gone. Pick […]
This New Year, Aspire for More
“You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something – your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference […]
Surprised and Delighted: Customer Experience Worth Talking About
We’ve all got to eat; but I admit that grocery shopping doesn’t rank high among the things I like to do. I’m not enticed by weekly specials either, because they don’t make the experience any more enjoyable. They just seem to make the stores more crowded. I bet most of you feel the same way. Edeka, Germany’s […]