Staying Focused
To get better results we must stay focused on the goal. How often have you heard or said: Times are tough The economy is bad There is not enough time Our prices are too high We need more customers or prospects Our competition has a better product If we accepted those excuses for not […]
Time Conscious Attitude
We all have the same 24 hours in a day. The quantity of time does not change. There are always sixty seconds in a minute, sixty minutes in a hour. So how can you find an extra hour? The answer is to manage the time that you have available. It is about our perception of […]
Effective Management is based on Cooperation not Coercion
Many managers (owners) have the authority to make decisions and manage their business. They also believe that they have the power. Unfortunately, they are working under a misconception. There is a vast difference between having the authority to manage and having the power to manage. Authority according to the dictionary is the ability to exercise […]
What is a Certified Business Coach?
A Certified Business Coach is a person who has had formal training in the process of coaching clients in many aspects of business. This person has many years of experience in the business world and is trained in how to help their client improve in all aspects of their business and personal life. The coach […]
Increase your productivity by getting Organized
Anyone who wants to increase their productivity in their life or profession has to get organized. Often that is easier said than done. The first step in to becoming organized is to set aside a specific amount of time to begin the process. Disorganization reduces your effectiveness and can make you feel out of control. […]
Managing Through Goal Setting
Unless you know what you want to achieve, there’s no way to measure how close you are to achieving that objective. Goals give you a standard against which to measure your progress. The goals you set for accomplishing the company’s/department’s mission must be in line with the vision and what your company wants you to […]
Connecting with your Customers
Always create a powerful connection with your customer Have you ever thought about the criteria your customers use to evaluate positive service interactions with your organization? According to Zeithaml, Parasuraamn and Berry from their book Delivering Quality Service: Balancing Customer Perceptions and Expectations, there are 5 key areas that customers use to evaluate service: Reliability- […]
Wearing of the Green
Soon it will be St. Patrick’s Day and we will be talking about the the luck of the Irish. In an article by Joe Sherlock, he points out that Luck is simply Preparation meeting Opportunity. That’s what the Irish (and other immigrants) did. They were prepared to find and cultivate opportunities; they made their own […]
How to Maintain a Positive Attitude
Many sales professionals know that a positive attitude is a key element, perhaps the most important element, to success in sales. Even though they know this, most sales professionals find it extraordinarily difficult to maintain a positive attitude all day, every day. The reason: most likely because they believe that their attitude is the […]
Strategic Thinking and Business Planning
Business leaders today have found that developing a strategy and a plan is far more effective than leaving the future to chance. Furthermore, the key factors that create higher levels of motivation and commitment continuously fuel higher levels of achievement. Finally, the effective implementation of the plan is as important as planning. This is the […]